Q: Who is Mondly?

Mondly is a leading online language learning platform that enables over 100 million learners from 190 countries to learn 41 languages. Launched in 2014, it quickly became a household name in the mobile space, reaching the #1 position in Education in most European countries, LATAM and Asia. Mondly is also a pioneer in VR Education, with its most recent launch on Meta Quest being in the top 10 VR apps worldwide. Starting May 2022, Mondly became a part of Pearson , the world’s leading learning company, and continues its mission to make language learning fun, easy and accessible to everyone.

Q: What is the Mondly AR app?

Released in March 2018, Mondly AR is the first language learning experience in augmented reality with chatbot and speech recognition worldwide. Originally included as a module in the main Mondly app, Mondly AR is now a standalone app you can get from both Google Play and App Store . You should know that you can access the full content of Mondly AR for free if you have a Premium subscription to Mondly. All you have to do is sign in with the same account you use for Mondly .

Question 1

Who is Mondly?

Accepted Answer

Mondly is a leading online language learning platform that enables over 100 million learners from 190 countries to learn 41 languages. Launched in 2014, it quickly became a household name in the mobile space, reaching the #1 position in Education in most European countries, LATAM and Asia. Mondly is also a pioneer in VR Education, with its most recent launch on Meta Quest being in the top 10 VR apps worldwide.

Starting May 2022, Mondly became a part of Pearson, the world’s leading learning company, and continues its mission to make language learning fun, easy and accessible to everyone.

Question 2

What kind of app is Mondly? What does it do?

Accepted Answer

Mondly is a freemium language-learning platform comprising a website and several different apps that help people learn foreign languages using an innovative and highly gamified approach.

Based on a methodology that combines vocabulary & phrase learning with state-of-the-art speech recognition and chatbot technologies, Mondly aims to help learners speak a new language with confidence. The app provides instant feedback and pronunciation, as well as grammar features and conjugation tables.

Mondly focuses on practical topics and real-life conversations, so everyone will only learn what matters most and get fluent faster. The app teaches everything from basic conversations to business content for personal improvement and workforce training.

Created by language experts with over 100 years of cumulated experience, Mondly is fun, easy to use, and highly effective. If you want to boost your conversation skills, build your vocabulary and speak fluent fast, Mondly is definitely your go-to app.

Question 3

What languages can I learn with Mondly?

Accepted Answer

With Mondly, you can learn 41 languages:

Spanish
American English
British English
French
German
Portuguese
Italian
Russian
Norwegian
Danish
Dutch
Swedish
Arabic
Korean
Japanese
Chinese
Greek
Romanian
Vietnamese
Indonesian
Hindi
Hebrew
Polish
Bulgarian
Ukrainian
Hungarian
Czech
Croatian
Finnish
Persian (Farsi)
Thai
Afrikaans
Turkish
Bengali
Latin
Catalan
Latvian
Lithuanian
Slovak
Tagalog
Urdu

In addition, Mondly uses localized content allowing people to learn in the language of their choice. If you natively speak Spanish, you can learn French with a Spanish language interface. In other words, Mondly adapts to your needs. Do you speak native Polish and want to learn Korean? No problem! Mondly allows you to learn up to 40 languages from your native language, making 1320 language combinations possible.

The full list of mother languages available in Mondly are: Afrikaans, Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English UK, English US, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian and Vietnamese.

Question 4

Where is Mondly available?

Accepted Answer

The language learning experiences Mondly offers are available on all major platforms:

Oculus Store and Steam with Mondly VR.

Question 5

Do you have to pay for Mondly? What’s included in the free version of Mondly?

Accepted Answer

The free version of the main app includes access to Daily Lessons, the entire Hello category, and a chatbot lesson.

However, if you want to explore more content before paying a monthly or a yearly subscription fee, you can activate the 7-day free trial. By activating this trial, you’ll be granted access to the entire Premium content of the app.

If you choose to continue with Premium, you’ll be billed automatically after the free trial.

If you purchase Premium through the Mondly mobile app, you should know that Google or Apple will be the payment processor and not Mondly. It depends on the device you’re completing your order.

Your bank statement can show the following:

Google Play – Android with Mondly apps downloaded from Play Store;
Apple – iOS with Mondly apps downloaded from App Store;
2Checkout – if you purchased Premium through the Mondly website.

Question 6

What’s included in Premium?

Accepted Answer

A Mondly Premium subscription gives you full access to the entire app, meaning:

250+ lessons organized into 40 practical topics;
36 vocabulary builders;
50+ real & simulated conversations between fluent speakers;
grammar features & conjugation tables;
2600+ Daily Lessons, 320+ Weekly Quizzes & 60+ Monthly Challenges;
108 English language progress tests with content from Pearson;
300+ specialized lessons with business content for workforce training;
free access to the Mondly Kids app (language learning for children);
free access to Mondly AR app with 13 Augmented Reality lessons;
41 different language courses, which result in a total of 1320 language combinations.

Question 7

What are the benefits of having Premium?

Accepted Answer

A Premium subscription to Mondly will allow you to complete all the lessons included in the 40 categories of the app. From basic greetings and vocabulary to more advanced knowledge like asking for help, going to the bank or at the doctor’s office – everything is included in Premium and you can study the topics in any order you like at your own pace.

The Premium subscription also offers full access to all the Daily Lessons, Weekly Quizzes, and Monthly Challenges ever created. That’s over 2600 Daily Lessons, 320 Weekly Quizzes, and 60 Monthly Challenges.

To discover the full list of premium features included in Mondly, check what's included in Premium.

Question 8

Why is Mondly the best choice for you?

Accepted Answer

Mondly is the top choice for anyone because it focuses on getting learners conversational fast. The curriculum is designed for practical use, teaching conversations and topics that can be applied in real-life situations.

The app offers a gamified experience that keeps users engaged and motivated. As you learn, you earn points and progress through the app, creating a fun and rewarding experience.

Mondly is designed with the following features to meet the needs of today's learners:

Bite-sized lessons that fit into busy schedules;
Beautiful design for an enjoyable user experience;
Practical topics for real-life application;
Fun and engaging approach to language learning;
Use of innovative technologies;
Crystal-clear audio from fluent speakers.

Question 9

Who owns Mondly?

Accepted Answer

Mondly was initially owned by ATi Studios, a software development company based in Brașov, Romania. ATi Studios was founded in 2014 by Alexandru Iliescu and Tudor Iliescu.

However, in May 2022, Mondly was acquired by Pearson plc.

Question 10

What is Mondly's Main App?

Accepted Answer

The Mondly app is the flagship product of the Mondly platform. If you have had any previous interaction with Mondly, it is highly likely that it was through this app. With over 100 million learners and a rating of 4.7 out of 5 from 1,000,000 customer reviews, Mondly is an exhaustive language learning course that is specifically tailored towards achieving conversational fluency.

The app offers courses in over 40 languages, including popular languages such as English, Spanish, French, German, Chinese, and Arabic, as well as less commonly studied languages such as Afrikaans, Bengali or Latin. Users can choose from a variety of lesson formats, including conversation-focused lessons, vocabulary builders, and grammar tutorials, and track their progress using the app's built-in learning analytics tools. Mondly's main app is designed for learners of all levels, from complete beginners to advanced speakers looking to improve their fluency and expand their vocabulary.

Available on both iOS, Android, and the web, the Mondly app is designed as a highly gamified experience that promotes natural learning. By swiping up and down, arranging letters into words and words into sentences, selecting the right answer, using your voice to repeat the correct pronunciation of certain words, and earning points for every completed lesson, Mondly makes language learning an enjoyable and rewarding experience.

Question 11

What are the learning levels on Mondly App?

Accepted Answer

Mondly teaches languages on almost all levels – ranging from beginner to upper-intermediate (A1 to B2). By changing the level of difficulty, you’ll be asked to complete more difficult tasks.

For example, if you had some contact with the target language before, you will go from A1 to B2 faster.

Question 12

How will you learn in the main app?

Accepted Answer

Mondly uses text, pictures, and audio to help you memorize core words, form sentences, and develop and improve your reading, listening, writing, and speaking skills. The main purpose of the app is to help you learn the most frequently used words and phrases so that you can handle interactions with fluent speakers and other common situations in a foreign country.

Mondly also offers free Daily Lessons, Weekly Quizzes, and Monthly Challenges on interesting topics to help you learn new things every day and test your knowledge constantly.

Question 13

What is the Learning Method for the main app?

Accepted Answer

Mondly is based on the inductive method: learn by doing, context and example, and extrapolate to rules. In other words, start thinking in the language that you’d like to learn rather than construct a phrase in your native language, apply the rules, and only then translate it accordingly.

Unlike deductive learning, where learners are given a set of rules they will need to apply, inductive learning is a discovery process where students discover rules by themselves by looking at examples.
Think about those endless pages of rules you had to memorize in high school. That was no easy task. But once in a while, there was a teacher that enjoyed the job and took the time to explain all the thinking behind them properly. Only then would the rules stick.
Learning rules mechanically is usually next to impossible. But when you understand the process, collect bits of information, and draw conclusions yourself, everything becomes easier. And that’s exactly the teaching technique Mondly uses.
You basically teach yourself. The experts behind Mondly know how amazing the human brain is. This is why they carefully selected the content so that you’ll practice and the brain will make the connections. You’ll not focus on the process but on the final result: speaking the new language fluent.

What’s more, the main Mondly app also uses a unique spaced repetition system that improves your ability to memorize new words.

Question 14

What technologies do we use in the main app?

Accepted Answer

Chatbot with speech recognition

Conversations are essential for learning a new language, as they enable you to practice your skills in real situations. While memorizing verb forms and conjugations is helpful, it may not be enough to make you conversational. This is where Mondly's chatbot with speech recognition comes into play.

By using this feature, you can engage in realistic conversations where the app listens to your speech, understands your input, and responds accordingly.

The chatbot also provides feedback on your pronunciation, helping you improve your speaking abilities and build confidence for real-life interactions. Making the most of this feature will help you never struggle for the right words ever again in real interactions.

Hands-Free

We know how hard it can be to fit learning into your jam-packed schedule or routine. This is why Mondly made it possible for you to learn Spanish, French and more completely hands-free while also carrying out other activities. Whether you are working out, doing chores around the house or simply relaxing at the end of the day, Hands-Free allows you to simultaneously learn a new language.

Easily recognizable by its purple microphone symbol, Hands-Free makes the entire content of Mondly – including Daily Lessons – available in interactive audio format. For this reason, if you don’t feel like it, you don’t even need to keep your eyes glued to the screen. Your new learning assistant will always keep the conversation going with instant feedback and constant encouragement.

The Hands-Free feature is dynamic. This means that it will go over certain words and phrases again if you get them wrong. Hands-Free knows exactly how much practice you need and won’t stop until you’re perfect.

Question 15

How is the Mondly main app structured?

Accepted Answer

The overall structure of the app is:

33 categories on specific topics giving you the freedom to choose what you need most
3 categories on general grammar rules
8 chatbot lessons
Daily Lessons, Weekly Quizzes, and Monthly Challenges
4 categories comprising lessons for children
300+ specialized lessons dedicated to professionals

Question 16

What are the main app sections?

Accepted Answer

The five sections of the Mondly main app are placed at the bottom of the screen as follows: categories, lessons, statistics, leaderboard, and shop. Let's see how each of them works and how to make the most of them in your learning journey.

Categories

The “Categories” section is the section where you can find all the learning categories in Mondly. As you can see, the entire learning experience in Mondly is based on a map. The more categories you master, the further you’ll travel on the map. Just follow the dotted line and make sure you complete all the lessons in every new category. To explore all the 33 categories in the app, swipe left. When you decide which category you want to study, simply tap on it.

Lessons

The “Lessons” section is where you’ll see an overview of each lesson, including how much time you’ve spent on it, what’s the completion percentage, how many stars you’ve earned, or how many lessons are left in the category. Additionally, if you want to learn something about a specific subject, you can use the “search” feature in this section to search for your favorite topics.

Statistics

The “Statistics” section is where you’ll go whenever you want to see how much you’ve learned. Here you can see how many words and phrases you’ve mastered, how much time you’ve spent learning and what is the number of consecutive days in which you’ve accessed the app. The more colored the brain diagram, the bigger your learning progress.

Furthermore, if you tap on the colored nodes on the brain diagram, you’ll be able to quickly recap all the words and phrases you’ve learned along the way. The color code relates to the type of lesson: the purple nodes represent vocabulary lessons; the blue ones represent the categories, the green ones are the daily lessons, and the red ones are the conversation lessons. Streak represents the number of days in a row that the user completed a lesson and how it resets if you miss one.

Once you find a word or phrase you’d like to review, tap again to see its translation and hear the correct pronunciation. “Statistics” is also the section where you can see what’s your level and how many points you earned.

Leaderboard

The “Leaderboard” section is where you can see your rank in the national and international tops, add your friends and compete with each other. Additionally, there are also filters you can select in order to view monthly or yearly tops and even sort the tops depending on the number of days in a row or the number of points earned.

Mondly Shop

If you didn’t invest in a Mondly Premium subscription yet and want to get one now, you can go to the shop section. Here, you can choose the best Premium plan for you and purchase it with just a few simple steps.

If you purchase Premium through the Mondly mobile app, you should know that Google or Apple will be the payment processor and not Mondly. It depends on the device you’re completing your order. Your bank statement can show the following:

Google Play – Android with Mondly apps downloaded from Play Store;
Apple – iOS with Mondly apps downloaded from App Store;
2Checkout – if you purchased Premium through the Mondly website.

Question 17

What is the Mondly AR app?

Accepted Answer

Released in March 2018, Mondly AR is the first language learning experience in augmented reality with chatbot and speech recognition worldwide.

Originally included as a module in the main Mondly app, Mondly AR‌ is now a standalone app you can get from both Google Play and App Store. You should know that you can access the full content of Mondly AR for free if you have a Premium subscription to Mondly. All you have to do is sign in with the same account you use for Mondly.

Question 18

How does Mondly AR work?

Accepted Answer

For this experience, your phone will work as a lens. As soon as you get Mondly AR started, you'll see that it will allow you to discover, explore and interact with a new virtual world that blends seamlessly with your real one. Whether in one of your rooms at home, on the street, or in the park, Mondly AR works perfectly as long as the environment is not too dark or noisy.

Mondly AR features a virtual language learning assistant who brings virtual creations like planets, animals, and musical instruments into your world as teaching tools, engages you in conversations, and gives instant feedback on pronunciation using the chatbot technology. Incorporating these lifelike elements into your language lessons makes you more likely to understand, process, and retain what you are taught. The experience is designed to make an impression on anyone learning.

Imagine having a life-sized elephant in your living room. That will surely help you remember that "elephant" is "elefante" in Spanish.

Question 19

What languages can you learn with Mondly AR?

Accepted Answer

With Mondly AR you can learn 31 languages all in Augmented Reality

Spanish
American English
British English
French
German
Portuguese
Italian
Turkish
Russian
Dutch
Danish
Swedish
Norwegian
Arabic
Japanese
Korean
Finnish
Romanian
Hungarian
Czech
Polish
Ukrainian
Bulgarian
Hebrew
Vietnamese
Greek
Indonesian
Afrikaans
Croatian
Farsi
Hindi

Besides, Mondly AR allows you to learn any of these languages from 30 native languages.

Do you speak Spanish and want to learn French? Or maybe you know native Polish and want to learn Korean? With Mondly AR‌ there are multiple language combinations possible.

Question 20

What learning method do we have with Mondly AR?

Accepted Answer

Like the main Mondly app, Mondly AR focuses on the inductive method: learn by doing, context and example, and extrapolate to rules. But even more prevalent in this experience is the “learning through play” concept.

As you probably already know, learning through play is a term used in education and psychology to describe how children discover the world around them. Mondly AR‌ is based on the same principle. Using this unique learning experience, everyone can learn languages through play. Whether you are 8 or 48 years old, Mondly AR‌ encourages you to play and rediscover the world around you in a whole new way.

Question 21

What is the Mondly AR structure?

Accepted Answer

As of March 2023, there are 10 lessons and 3 conversation modules in Mondly AR. The first “intro” lesson aims to get you used to the experience and give you a glimpse of the upcoming content. Then, there is one lesson on space, one on musical instruments, one on animals, one on fruits, two on vegetables, one on food, one on eating utensils, and the last on drink. The conversation modules will help you learn how to introduce yourself, order at a restaurant, and interact at the hotel reception.

You can combine all the mother languages with all the target languages, except for:

British English - American English
American English - British English

Mother and target languages cannot be identical.

Chatbot + Lessons:

Mother languages:

Dutch
British English
American English
French
German
Italian
Polish
Portuguese (Brazilian)
Russian
Spanish

Target languages:

Dutch
British English
American English
French
German
Italian
Polish
Portuguese (Brazilian)
Russian
Spanish
Czech
Danish
Finnish
Turkish
Ukrainian

Question 22

How do you use Mondly AR?

Accepted Answer

Here’s a step-by-step guide on how to start using Mondly AR

Download and start the app.
Choose a lesson or a conversation and tap “Start”.
Scan the floor by pointing the camera at the floor.
Slowly move your phone as shown in the animation until you see the "Place" button activated.
Tap on the "Place" button to place the avatar on the floor surface.
Lift your phone, so you can see the avatar.
Once the avatar starts speaking, you are ready to learn.
Interact with your new language learning assistant and all the virtual creations she summons for you.
Tap on “continue” when needed.
Tap on the microphone and repeat what she says when she asks you to.

Question 23

What is Mondly VR?

Accepted Answer

Released for the first time in February 2017, Mondly VR is the first language learning experience in virtual reality with chatbot and speech recognition in the world.

Mondly VR features dynamic conversations, feedback on pronunciation, and intelligent suggestions with the help of speech recognition and virtual reality. In addition to offering a memorable learning experience, Mondly VR can also reduce foreign language anxiety and help users refine their speaking skills without fear of embarrassment, by allowing them to practice real-life scenarios such as making a hotel reservation, taking a taxi, or ordering dinner.

The first VR experience Mondly launched in 2017 has 100,000 users to date and is the most referenced VR language learning app in the academic space. 100+ research articles highlight its impact in advancing language learning.

Question 24

How does Mondly VR work?

Accepted Answer

Mondly VR is a language learning experience based in virtual reality. Similarly to Mondly AR, the app allows you to practice real-life interactions in virtual reality.

Essentially, the app focuses on the power of immersion. This is why, depending on what you want to learn, you will be sent – via your VR‌ headset – to a digitally rendered environment where you will get to practice real-life conversations with digitally rendered characters. For example, you will learn how to order dinner at a restaurant, check into a hotel, buy a plane ticket, or even make a hairdresser appointment. You will travel the world while sitting comfortably on your couch at home.

What’s more, a recent major update to Mondly VR brought all the lessons from Mondly’s main app to VR to offer the full language learning curriculum in one place. More than 500 lessons organized into 55 new topics, Daily Lessons, Weekly Quizzes and Monthly Challenges now accompany the real-life scenarios users worldwide already love. The experience was also redesigned and it now features a calendar where you can keep track of your Daily Lessons.

Question 25

What languages can you learn with Mondly VR?

Accepted Answer

Mondly VR currently provides learners with 30 different languages ranging from those more commonly learned like English and Spanish to languages usually only studied by native speakers and linguistics aficionados (like Finnish). 12 of the available learning choices in Mondly VR rank among the hardest for fluent English speakers to learn.

With Mondly VR you can learn

Arabic
Chinese
Croatian
Czech
Danish
Dutch
English (UK)
English (US)
Finnish
French
German
Greek
Hebrew
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Norwegian
Polish
Portuguese (Brazil)
Romanian
Russian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese

Question 26

On what platforms is Mondly VR‌ available?

Accepted Answer

Mondly VR‌ is available on Oculus Store and Steam. The headsets that are compatible with the experience on Oculus Store are Gear VR, Oculus Go, Oculus Rift, Oculus Rift S, Meta Quest, Meta Quest 2 and Meta Quest Pro.

The headsets that are compatible with the experience on Steam are Oculus Rift, Oculus Rift S, HTC Vive, Valve Index, Windows Mixed Reality and more.

Question 27

What is the learning method of Mondly VR?

Accepted Answer

Mondly VR‌ is highly focused on the inductive method: learn by doing, context and example, and extrapolate to rules.

As shown with the main app, the inductive method helps you get conversational faster by focusing on examples rather than rules. With Mondly VR, this teaching technique is also backed by immersion: you will make friends on a train to Berlin, order dinner at a restaurant in Tokyo, and more. Additionally, the app also tackles the learning through-play concept. Because VR is mostly dedicated to gaming, Mondly VR feels like a game in which you are learning a new language.

Question 28

What is the structure of Mondly VR?

Accepted Answer

Mondly VR consists of more than 500 lessons organized into 55 new topics, Daily Lessons, Weekly Quizzes and Monthly Challenges, plus 8 scenarios and 5 vocabulary lessons as follows:

Mondly VR Scenarios

Make friends on a train trip to Berlin.
Order dinner at a restaurant in Tokyo.
Check into a hotel in Paris.
Chat with a hotel manager in Rome.
Take a taxi ride in Hong Kong.
Go on a shopping spree in Milan.
Make a hairdresser appointment in Athens.
Buy a plane ticket to São Paulo.

Vocabulary lessons

Learn about animals at the Moscow Zoo. (2 lessons)
Take an unforgettable trip to Space.
Enjoy fresh fruits and vegetables in Valencia. (2 lessons)

Question 29

How is Mondly VR Multiplayer working?

Accepted Answer

If you are eager to practice your French or Spanish in a real conversation with a real person, switch to Mondly VR Multiplayer. After you will choose an avatar and select the native and the target language, you will be automatically assigned to a VR room together with a maximum of 11 other participants where you will socialize and practice the language you want to learn “face to face” as if you were in the same room.

Using speech recognition and intelligent suggestions accompanied by real-time translations, Mondly VR will make sure you won’t get stuck with words you can’t remember and the conversation will go seamlessly.

Mondly VR Multiplayer is only available with Steam and Oculus Rift versions.

Question 30

What is Mondly Kids?

Accepted Answer

Released in May 2017, Mondly Kids is a child-friendly language learning app for 5 to 12 years old children who have an appetite for knowledge and learning through play. Nevertheless, the app can also be used by adult learners who are complete beginners and want to start from scratch.

Mondly Kids is available on both Google Play and App Store and can be accessed for free if you have a Premium subscription to Mondly. All you have to do is sign in with the same account you use for Mondly.

Question 31

How does Mondly Kids work?

Accepted Answer

Mondly Kids uses the same language learning principles of Mondly to help children learn the basics of a new language through play. The app packs everything little learners need to conquer a new language:

gamified lessons
popular topics such as animals
nature
food
family
sports
easy-to-use drag & drop functionality
multiple-choice exercises
kid-friendly illustrations
cool sounds to keep them engaged throughout the entire experience

In a nutshell, the app offers access to the most common words and phrases in a new language, it enriches children’s vocabulary and makes the process of learning a new language feel natural and super fun.

Besides, Mondly Kids is designed to involve parents as well. Start by choosing the language you want your child to speak, then select the preschool or school language level and they’re ready to go.

While they stay focused and have fun learning the ABCs of a new language, you - whether you’re a mommy or a daddy - can track their learning journey. The special statistics section will give you a glimpse into your child’s fast progress with the new language.

Question 32

What languages can children learn with Mondly Kids?

Accepted Answer

With Mondly Kids your children can learn 41 languages*

Spanish
American English
British English
French
German
Portuguese
Italian
Russian
Norwegian
Danish
Dutch
Swedish
Arabic
Korean
Japanese
Chinese
Greek
Romanian
Vietnamese
Indonesian
Hindi
Hebrew
Polish
Bulgarian
Ukrainian
Hungarian
Czech
Croatian
Finnish
Persian (Farsi)
Thai
Afrikaans
Turkish
Bengali
Latin
Catalan
Latvian
Lithuanian
Slovak
Tagalog
Urdu

Besides, Mondly Kids allows children to learn any of these languages from their native language. Do they speak English and want to learn Spanish? Or maybe you know Dutch fluent and want to learn French? With Mondly Kids there are 1320 language combinations possible.

* The iOS app offers one language less (Thai). Thus, a total of 40 languages.

Question 33

Who can learn languages with Mondly Kids?

Accepted Answer

Mondly Kids is dedicated to toddlers, kids in kindergarten, preschool, and the first years of school, but virtually anyone can use Mondly Kids to learn the basics of a new language.

For example, if you want to learn Japanese, but never even heard a word in Japanese until now, you could build your basic vocabulary with Mondly Kids and only after you’ve done that move to the main app.

Question 34

How is the Mondly Kids structured?

Accepted Answer

Furthermore, each category consists of six lessons and one vocabulary builder.

Additionally, the app also offers a new Daily Lesson every day and a fun Weekly Quiz to help children understand the progress they’ve made.

Question 35

What language learning solutions does Mondly have for Businesses and employees?

Accepted Answer

Mondly’s solution for businesses is called MondlyWORKS. The Mondly app features over 300 specialized lessons organized into 15 courses with dedicated business content for personal improvement and workforce training.

The following business content courses are available in 10 languages:

Arabic
Dutch
French
German
Italian
Russian
Spanish
Turkish
English UK
English US

Business Communication, Calls & Emails, Project Management, Meetings, Presentations & Reports, Negotiations, Marketing, Human Resources, Customer Service and Finance & Banking.

The rest of 5 business content courses had an earlier release date and are available in all 41 languages of the Mondly app. The courses are Flight Attendant, Restaurant Staff, Hotel Receptionist, Healthcare Professionals, and Shop Assistant.

Question 36

What is MondlyWORKS?

Accepted Answer

MondlyWORKS is a comprehensive solution that can accommodate large businesses, education establishments or government agencies to learn languages and improve business communication skills. The solution offers enterprises access to award-winning premium language learning courses in 41 languages. Within a dedicated dashboard, businesses can manage and get a statistical overview while maintaining the focus on the user's journey.

MondlyWORKS is an official supplier to the Israeli Ministry of Education and it has been integrated into the ministry’s language teaching curriculum for English, Hebrew and Arabic. In addition, the innovative business platform has also been adopted by major corporate entities such as Delta Airlines, Canon, and the Australian Department of Defence.

Question 37

How do I create my Mondly account?

Accepted Answer

To create a new account follow these steps

Question 38

How do I sign in / sign out of the app?

Accepted Answer

Sign out

Sign in

Question 39

If I forgot my password and I cannot sign in?

Accepted Answer

How to reset your password

Question 40

How do I change my profile picture?

Accepted Answer

Change Profile Picture

Open the Mondly app
Tap on your profile (the circle in the top-left corner)
Tap 'My Account'
Tap your profile picture
Choose an action: 'Choose photo' or 'Take photo'
Load your picture and tap 'Save'

Question 41

What to do if I change my phone and I do not want to lose my progress or purchase?

Accepted Answer

Your progress and purchase are both linked to your Mondly account. If you want to access them on your new device, sign in with your Mondly account.

It’s the same way whether you are using a new laptop or phone. If you don’t have a Mondly Account and you want to transfer the progress on your new phone, you need to create an account first and then you can log in to your new device.

Question 42

How do I turn off notifications?

Accepted Answer

From my phone's settings

Open the Settings app and tap 'Notifications'.
Tap the app of which notifications you want to silence.
Slide the 'Allow Notifications' toggle to the 'Off' position.

From the Mondly app

Tap on your profile (the circle in the top-left corner)
Tap 'Learning reminders'
Toggle off 'Turn off reminders'

Question 43

Why my microphone is not working?

Accepted Answer

If the microphone is not working try

Open the Settings app on your device
Scroll down and tap the Mondly app
Turn on Speech Recognition (Microphone)

Allow microphone permissions on iOS

Open Settings
Tap Privacy
Tap Microphone and Speech Recognition
Allow access to the Microphone

Question 44

What if you bought a subscription but do not have access to it?

Accepted Answer

Check that you are signed in with the Mondly account on which you bought the subscription. If you bought the subscription through App Store, you always have the option of restoring it in the Mondly mobile apps.

Restoring the purchase (available only for the iOS Mondly app)

Open the Mondly app
Tap on your profile (the circle in the top-left corner)
Scroll down and tap ‘Restore purchases’

Please contact our support team if you still don’t have access to it.

Question 45

My progress is not synchronized on all my devices. What should I do?

Accepted Answer

To sync your progress, sign out of your Mondly account and sign back in on the device on which the progress is not displayed correctly.
You should also check if you have the same difficulty level on all connected devices.

Question 46

Why my app has no sound or pictures?

Accepted Answer

To do if you don't have sounds or pictures

Question 47

How do I access Mondly on my computer or laptop?

Accepted Answer

To access mondly on desktop

Alternatively, you can log in or sign up before or after completing the tutorial. Logging in or creating a Mondly account will help you keep your progress on all your devices.

Question 48

How do I access Mondly once I bought Premium?

Accepted Answer

Once you buy Mondly Premium, you must log in with the account you used to get your Premium subscription.
Regardless of the devices you’re using (Android, iOS or web), signing in will grant you access to the entire content while also keeping your learning progress on all devices at once.

Question 49

Why is my microphone not working on the Web app?

Accepted Answer

To do if microphone is not working on desktop

Your microphone may not work on the web app because you did not allow app.mondly.com to use your microphone.
If a prompt appears asking you to allow app.mondly.com to use your microphone, you should click “Allow” (maybe also check “remember this decision” for future sessions).
If you already blocked the request, you may need to grant permission through your browser settings manually. Here’s how:

Look for a padlock icon or "Site Settings" option in the address bar of your browser, and click on it.
In the site settings, look for the "Microphone" option and ensure that it is set to "Allow". If it is set to "Block" or "Ask", change it to "Allow".
Refresh the web app and try using the microphone again.

Note that you can always revoke microphone access permission for a web app by returning to your browser settings and changing the permission to "Block" or "Ask".

Question 50

How do I remove a language from the languages list?

Accepted Answer

On iOS or Android apps

Tap on the profile icon in the upper left corner
Tap “Edit” on the languages card
Remove any language from the list by tapping on “x”

On the WebApp

Click on the flag icon in the upper left corner
Click on “Edit” on the languages card
Remove any language from the list by clicking on “x”

Question 51

How do I access the lessons offline?

Accepted Answer

In order to access the lessons offline, you must first download them using an internet connection. Here’s how to do it:

Tap on the profile icon in the upper left corner
Scroll down to “Download content”
Tap on any category you wish to download and access offline

Remember that you can download content on the iOS and Android apps but not on the web app.

Question 52

How do I review what I learned without redoing the lessons?

Accepted Answer

You can review what you’ve learned under the ‘Statistics’ tab or by accessing the ‘Word list' feature (the magnifying glass) available for almost all completed lessons.
To review all the content in one place, please access the ‘Statistics’ tab by following the instructions below:

Open the Mondly app
Tap on the 3rd tab - 'Statistics’
Tap on any colored node on the brain diagram and review the content

For an in-depth review, you can also complete the Vocabulary lessons, available for the majority of the categories that Mondly offers.

Question 53

How do the conversations work?

Accepted Answer

To get the most out of Mondly's conversation feature, it's important to grant the app access to your microphone so that it can record your speech.

To do this, simply tap “OK” when prompted to grant microphone access.

In addition, you should also grant the app access to Speech Recognition so that it can provide feedback on your pronunciation of foreign words. This will greatly enhance your learning experience.

To grant Speech Recognition access, just tap “OK” when prompted.

When you're ready to start a conversation, simply tap and hold the microphone button to repeat the sentences provided by the app. This will help you practice your speaking skills and improve your fluency.

Question 54

How do I turn off the sound effects in the main Mondly app?

Accepted Answer

If you want to turn off sound effects

Tap on the profile icon in the upper left corner
Scroll down to “Sound effects” and switch the toggle to off

Alternatively, if you’re inside a lesson, you can tap on the three dots in the lower left corner to access the same menu and disable the sound effects.

Question 55

How do I turn off the sound effects in the Mondly Kids app?

Accepted Answer

Turn off sounds effects in Mondly Kids

Tap on the profile icon in the upper left corner
Scroll down to “Sound effects” and switch the toggle to off

Question 56

How do I use auto-play voice, auto-check answer, or auto-continue?

Accepted Answer

Manage profile preferences by following the instructions below

For Mondly apps

Open the Mondly app
Access ‘Settings’ by tapping on the flag in the top-left corner
Tap ‘My account.’
Slide off for auto-play voice to increase the difficulty or turn it on to hear the native voices play automatically
Slide off for auto-continue/auto-check to have more time to check your answer or slide on to move after through the lessons

For Mondly Webapp

Question 57

What if I do not want to use the microphone?

Accepted Answer

You have the option to 'Skip microphone for now' in any lesson, except the Conversations.

Question 58

How do I change my sign-in email address?

Accepted Answer

Mondly Apps

Open the Mondly app
Access ‘Settings’ by tapping on the flag in the top-left corner
Tap ‘My account’
Tap on the email field
Edit the field to the desired email
Tap 'Save’

WebApp

Access the Mondly website
Click on ‘Settings’ in the top right corner
Click on the email field
Edit the field to the desired email
Click 'Save’

Question 59

How do I change the name on the account?

Accepted Answer

Mondly app

Open the Mondly app
Access ‘Settings’ by tapping on the flag in the top-left corner
Tap ‘My account’
Tap the name field
Edit the field to the desired name
Tap 'Save'

WebApp:

Access the Mondly website
Click on ‘Settings’ in the top right corner
Click on the name field
Edit the field to the desired name
Click 'Save’

Question 60

How do I unsubscribe from marketing emails?

Accepted Answer

Open an email from Mondly
Scroll down to the bottom of the email
Find You can update your preferences or unsubscribe from this list.
Click ‘unsubscribe’ and uncheck all options
Click on 'Update preferences'

Question 61

How do I add my friend to my Friends list?

Accepted Answer

If they have a Mondly account

Open the Mondly app
Tap Leaderboard
Tap the Friends tab
Tap Add friends
Type the email address they use on Mondly in the search field
Tap Follow

If they do not have a Mondly account

Open the Mondly app
Tap Leaderboard
Tap the Friends tab
Tap Add friends
Choose to invite your friend via Facebook or email

Question 62

How do I unfollow a friend?

Accepted Answer

Open the Mondly app
Tap on the 'Leaderboard' tab on the bottom of your screen
Tap on the 'Friends' tab at the top
Search for your friend and tap 'Unfollow' on their profile

Question 63

How do I check my score?

Accepted Answer

Open the Mondly app
On the bottom of the screen, tap 'Statistics' (3rd tab)
You'll see the all-time score, your current streak along with your level.

Question 64

How do I change my language?

Accepted Answer

To easily change your language (mother or target) please follow the instructions below

Open the Mondly app
In the top-left corner, tap on the flag
Under ‘Settings,’ please select the language that you’d like to learn (if the language is not there, slide left and choose ‘add language’)

*If you want to change your native language simply tap twice on a language from the list and choose the native one. Please note that the target and the mother languages cannot be identical at a given point in time.

Change Language Web App

Please follow the instructions below to change the language you’re learning on Web App

Open the Mondly Web App
In the top-left corner, click on the flag icon
Under ‘Settings,’ choose 'Select your language'
Click on 'Add a new language'
Scroll until you find the language you'd like to learn under the 'I want to learn' menu
Click on the 'Save' button to save your selection

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