When ordering, registering on our site or using our products, as appropriate, you may be asked to enter your name, email address, foreign language skills or other details that will improve your personalized experience.
We also collect log data, device information, third-party data, cookie information and IP addresses that help us understand which country you are connecting from. This in turn helps us provide you with more personalized content better suited to your needs as our user.
Other data provided voluntarily are also generally accessible for other users of Mondly: selected language combinations, name, profile photo and any other voluntary details that you can save in your profile.
Usage Information: We collect information about how you use our services, such as the types of content that you view or engage with, the features you use, the actions you take, the other users you interact with and the time, frequency and duration of your activities.
We collect information from you when you interact or register with our website or apps.
We collect the information for the purpose of complying with our terms of service and bringing you the best possible experience when using our products. For example, we need such information for your account ranking, connecting with other users through Facebook, adjusting the difficulty level of the app for the user, etc. Also, it is possible that we could use your information for direct marketing purposes.
We collect the information based on article 6 paragraph 1 letter b) of GDPR.
Of course you can. A simple request from you will oblige us to give you full access to the personal information that we have stored about you.
We will use our best efforts given the technological advancement and resources available to us to make sure that the information is accurate at all times. If such information changes beyond our ability to notice such change, we shall update it at your request.
Under the applicable provisions, you have the right to ask the restriction of the processing or deletion of your personal data, and to oppose the processing of your data under the conditions set forth by article 21 of the GDPR, especially if the processing is carried out for direct marketing purposes. Also, you have the right to data portability. You will also have the right to file a complaint with the competent supervisory authority.
You can request deletion of your Personal Data by sending an email to support [at] mondly [dot] com.
We shall be storing your information for the entire duration of your use of our products and apps. Also, under the applicable provisions, we might store and use your information beyond the duration mentioned above, under the condition that you don’t exercise your rights of deletion of such data.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
The user agrees to the publication of its username, its profile information including but not limited to language combinations, score, online status and date of registration as well as additional information voluntarily provided, including the profile image. The email address will not be published.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser are a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient may not function properly.
It is our intention to transfer certain information to third parties in order to better help your experiences with our product. However, we shall at all times be in full compliance with provisions 45-49 of the GDPR. At the moment, the only third parties that receive information from us are based in the countries for which the European Commission has already issued decisions stating that those countries ensure an adequate level of protection.
This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.
Users can visit our site anonymously.
We don't honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We don't honor them because: our product won't work.
It's also important to note that we allow third-party behavioral tracking.
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CAN-SPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.
contact [at] mondly [dot] com