Why is my microphone not working on the Web app?

To do if microphone is not working on desktop

  • Your microphone may not work on the web app because you did not allow app.mondly.com to use your microphone. 
  • If a prompt appears asking you to allow app.mondly.com to use your microphone, you should click “Allow” (maybe also check “remember this decision” for future sessions).
  • If you already blocked the request, you may need to grant permission through your browser settings manually. Here’s how:
  1. Look for a padlock icon or "Site Settings" option in the address bar of your browser, and click on it.
  2. In the site settings, look for the "Microphone" option and ensure that it is set to "Allow". If it is set to "Block" or "Ask", change it to "Allow".
  3. Refresh the web app and try using the microphone again.

Note that you can always revoke microphone access permission for a web app by returning to your browser settings and changing the permission to "Block" or "Ask".